So I've been going here since my freshman year of college. I've been waxed at this location many times and loved it....until today. I probably just had the worst wax I've EVER had (and I've been getting waxed for years). Like so bad that it left me sore, patchy, and with a headache. My waxer was awful (I usually don't go to her but I wanted to try someone new. She's a older woman. Just plain rude and not nice). First of all, she was just rude and not conversational. The wax she used was gloopy and when she pulled the wax she did it very slow (which is painful). She then tweezed me but someone left me still with patchy hair. When I said it was painful she didn't say anything or apologize. Honestly, she was just really rude and probably shouldn't work there. I really can't say I'll be going back to this location after that. There's no point in me paying 60$ for a painful and just pain BAD wax. Like I have to go home and give myself a touch up (which I shouldn't have to do). No thank you.