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  • Had I written this review between 2009 and 2015, it would have been a 4 star minimum, however in about that least year it hasn't been going well. I'm a Landry's member for years and signed up at this location, but will doubtfully ever go back. Service and food is so hit or miss...more so miss recently. Came in recently with family from out of town and was embarrassed to have taken them there. It was a weekday evening and not busy at all. We were seated fairly quickly but some sandwiches, burgers, kid's meal, and jambalaya took nearly an hour to arrive after ordering. Our waiter was nice, but seemed too busy. When the food finally arrived the burger was cold (and came 10 mins after all other dishes), a sandwich was burnt and another just tastes bad, and the jambalaya was just a bowl of butter, a sign of a rescue attempt of food sitting too long. Talked to the manager and was offered 50% off, however when my cousin that attempted to stomach the jambalaya had to run to the restroom to vomit, I refused to pay. The last 4 visits have had poor service with mediocre food and the place seems short staffed. I love the franchise and still go to the Tempe one when I'm in the area, but I believe this one will soon close its doors at this rate.
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