I am a spa junkie and always on the lookout for great facials and spa services. After viewing Illume's instagram page and following it for weeks, I caved and made myself an appointment for this seemingly amazing new Hydrafacial MD. Upon arrival, I was greeted immediately and Nelly made me feel very welcome even though I just rolled out of bed and didn't look like I belonged there. She was really the best part about my entire appointment, she spoke about my skin as if it was hers and that was really nice, she genuinely wanted to help me fix my acne and pigmentation. However, I must say Hydrafacial is a massive disappointment and very overrated. My face does not feel good since and I've broken out in red spots on a few places. Usually after a facial, you glow and skin is healthy for a few days. So I won't be trying this facial again but thank you, Nelly!