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  • Almost forgot to post a review about this place till I saw another deal online for Hardrock Spa. Me and two of my girlfriends decided to treat ourself to the spa to take advantage of spa week in March for a deal that they do every year. We chose Reliquary Spa because the reviews on yelp were good and pic were nice. We got there and the staff member that showed us around the spa was very rude and that was just the beginning. We all got massages, while I was getting my massage I could fill the masseuse nails digging into my skin, when I let the room I notice I had deep scratch marks all over my arms and back I showed it to two staff members the first staff said "oh noo... Well we will be closing in 10 mins, okay?!" she didn't care. The second staff member I showed it to witch she claimed to be a supervisor said "on no... don't forget ladies we will be closing shortly". Let me start by saying when I booked my appointment no one inform me that when I booked my app for 6:00 or 6:30pm (don't remember witch time it was) that when they closed we had to be out. So we were getting ready to leave a doing our hair right when we got out of your treatments one of my girls said that we need to take out our things from the locker cause they were trying to clean up and close. Let me remind u this is less then ten mins after we got out of our treatment. First staff member that I told about my scratches she then came back 5 mins after being informed that we need to hurry said we have 5 mins left... Then I told the supervisor that we will be ready in 15mins she reply with "Mam, when u booked ur appointment you were told what time we close... Mmmm No I did not unless we wouldn't be having this problem right now, no one told me she then Apologize and said "we'll I have Employees waiting on you lady"...RUDE! One of my other girlfriend and no problem with her massage but left me and my friend because she felt VERY UNCOMFORTABLE! So on our way walking out we got stop by the cashier and my friend was told she need to pay $10 for a oil sent the masseuse used during her treatment that she was told was "free"... We are locals here and let's just say this place was not relaxing staff was very rude. I wish I wrote this review right after my treatment so I would be able to give u better details... I wanted to give this place 0 stars but that's not a option on yelp to write a review. I would not recommend this Spa to anyone unless you don't like to relax or like to get treated rudely... Anyone that even brings up the word "Spa" I tell them about this experience.
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