I frequent this restaurant occasionally and the parking is usually terrible and its pretty busy. However today I went in around dinner time and when I arrived there was no one in line. There was one woman who had placed an order and was waiting for it. But there was also no one at the cash registers to take my order. I waited for several minutes before an employee came to the area but she was on the phone handling the to go orders. There was also a man who was punching things into the register but never looked up nor made eye contact with me. So I waited. In the meantime, several people arrived to pick up their to go orders. The man began to wait on them but still no one to wait on me. After there were about 4 people in the to go line, the manager came out and asked the next person in the to go line "who was next?" The woman started placing her order but I interrupted and said, Excuse me, I was here before these 4 people were here. He looked over at me and then yet another employee came out of the kitchen and the manager said "he'll wait on you". So I asked this employee if it is their policy to wait on the to-go customers before the customers who are dining in and he said no but talk to his manager. The manager was busy taking order and I didn't want to wait any longer than I already had, which was about 15 minutes. Sorry Pei Wei, your food is good but with your lack of customer service, I will be taking my business elsewhere. There are plenty of other places to choose from.