Between the dirty underwear drying in the sauna and the painfully uncomfortable massage I highly recommend finding another spa.
I have been getting massages all over the world for years and have received many in Vegas, however this is the first time I wanted to stop at the beginning and I only let her continue because I was praying it would get better. Unfortunately, that was my mistake because it never did and now there are places on my body that are on fire. I am in more pain then before the massage. YUCK!!
It is worth spending a bit more to get better massages (see Rob A.'s review) so that you are feeling good afterwards both physically and mentally and that you've received what you paid for. I understand now why they had Groupons and this wasn't even worth the savings. (it was still over $100)
Upon leaving I did stop to complain to the front desk and was simply handed a comment card and told to complete it and mail it in. This to me implies they either receive constant complaints, do not care about their customers or both.