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  • Maybe the food is good but I can't confirm because I never got to try it. I placed an order online at 7:25 p.m. Online confirmation said it was to arrive at 8:15 p.m. and I called at 8:31 p.m. inquiring on the order as I didn't receive it (keep in mind I am 1 block away from this place). The guy asked if I placed my order online and I say yes, he doesn't ask anything else and simply says all online orders have been sent out and rushes me off the phone. I gave up another 30 minutes later and call again at 9:16 p.m. and this time he decides to take my order confirmation number and then comes back to me saying there were technical, WiFi related issues that prevented him from getting my order. He offered to send the order out at that time and I declined obviously because my 2 guests that were expecting dinner left to go eat. To be in the food delivery business, customer service should be a priority but in this case Thai Spicy House ruined my night. I hope they learn from this experience.
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