Southwest Bimmers is an awesome shop. I came here twice already for service, this most recent visit was for an oil change and to check my brakes that were done at another shop. The service was good, they explained to me my whole break situation and had it all on paper as well. The employees are always nice (one guy even brought a ball out for my toddler son to play with to keep him occupied...my son LOVES playing with balls. What a coincidence! ) they provide great customer service- went above and beyond! I would recommend this shop to anyone who needs any type of work done on their BMW!!!