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  • *****Update******* 05/23/2018 I wanted to grab something fast and easy and thought, Hmmmmm, Carl's Jr.? Why not, what could go wrong? There were already several vehicles in line and one pulled up quickly behind me. Once I arrived at the intercom to order, the woman at the drive thru explained that she could not hear me, so I spoke louder, she explained that she still could not here, after the 3rd time of her telling me she could not here me she tells me that I have to go into the restaurant to order. After about 10 minutes of sitting I was able to get to the window and tried to order there, but again she explained she could not here me face to face and I have to still go inside. Once inside, I asked Pedro how many pieces came with the chicken tenders, he looked at me confused, I asked how many chicken tenders can I order, he said 20 was the highest amount. He explained he did not understand the question, I then had to explain that I was not wearing my glasses or my contacts and wanted to know the amounts they offered, he said all the pieces are about the same size. I had to explain, some places come with a 3 pc, 6 pc, 9 pc, etc, finally he got it. I placed my order, asked what type of fries I can order, regular, curly, waffle? He took another 5 minutes for me to explain which option of fries were, finally he says OH we have waffle styled fries, I asked what dipping sauce choices do I and he points across the way and says they are there, I again explained that I did not have my glasses on (they were in the car) and he rolls his eyes and rambles what the choices were. I asked for BBQ and Buffalo. It takes about 15 minutes for my order, the chicken tenders were not fresh nor were the fries, and he brought Buttermilk Ranch. I have never worked at a fast food restaurant but I do not understand how difficult it is to actually take orders.
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