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  • Absolutely miserable experiences leasing from Greenstreet Realty. First, an anecdote. I show up at the start of lease, after having driving halfway across the country with a moving truck, to move into my apartment. I get the keys, drive to my apartment, and realize I didn't have a key to the exterior of the building. Haul my moving truck back to their office, get an exterior key. New exterior key works, but once I get inside I realize I was given the wrong apartment key. I go back to get a new one, second one *still* does not work. At this point, they tell me they're going to need to send someone out to change my lock. So after arriving in Champaign, I have been sitting outside my apartment for 3 hours waiting to move in because they were so disorganized. Eventually I'm in my apartment, but I never have a mail key. They tell me it's provided through USPS. USPS say's my landlord provides it. This goes on for 3 weeks (while I'm getting NO MAIL) only to find out it *was* Greenstreet's responsibility to provide a key. They eventually concede and get me the key that was their responsibility the whole time. Second, a review of their business practices. They always hire "lowest bidder" contractors. The people you're not comfortable having in your house. They removed a leaky skylight in my bedroom (it only took them a couple of months to finally get around to it), and I was giving NO warning on the date the actual contractors game. One day I come home from class and my belongings are literally thrown to the other side of the room (shoes, clothes, electronics) and a huge mess is left below where the contractors did their work. This happened many times. Even with landscapers cutting grass at 7AM on Saturdays, all completely unacceptable. They are terrible communicators, don't care about their tenants, and overall very shady.
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