A huge failure. We have had a few tasty appetizers, but largely forgettable main courses when dining here. Most of the low ratings for the food was related to poor service and the food not being served, timely (tepid), or the waiter forgetting to place the full order.
Tonight I am out of town and my husband was dining alone on his birthday. I called ahead and spoke to the manager and told her he was on the way there. I also told her his name, described him and told her what he'd be ordering (at least). Two orders of oysters Rockefeller. I asked that they acknowledge his birthday, as he would likely not say a peep. She even asked what dessert he would be interested in.
WELL... nothing. But, this seems to be the theme there. Poor service and absentee management.