My first visit to Cafe Hollander was a mixed bag. I popped in on a Monday night before seeing a show at Sundance. I was seated right away, and although there were plenty of diners all around the staff said it wasn't busy so they must be packed at other times.
The menu looked great and there are a number of things I want to try. I settled on a burger and asked about the cook time, as it was going to be a tight fit to make it to the show on time. My waitress said 10-15 minutes, checked back in with me a couple of times to let me know where my order was in the queue, and my food arrived promptly 15 minutes later. Unfortunately the rare burger I ordered came out medium well - far overcooked for my preference.
A manager stopped by about a minute after my food arrived to see how things were and was incredibly gracious when I told him it was overcooked. He offered to have it redone, and when I told him I didn't have enough time he asked if there was anything else I wanted. I declined that as well (timing) and he apologized, then explained the situation to my server and discounted my bill 50%. My server was also quite apologetic and I was quite impressed by the staff overall.
While the food didn't quite hold up on this visit, I'll be giving them another try.