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| - I'm not sure if it was just a good day or what, but I actually had a pleasant experience when I took my SUV in for a recall. I had an appointment at 9:15 and Nick took care of me as soon as I arrived. According to my paperwork, the task was to take about an hour, but he said they would need it for a good portion of the day which I wasn't expecting (and the only reason why they got a 4 star and not 5), but they did offer me shuttle service back to my house. They had me wait in the waiting room until the next run and said to help myself to coffee, donuts, popcorn, etc. The shuttle driver was friendly and on time. My SUV ended up being done by early afternoon so the shuttle driver picked me back up and brought me back to the dealership. They did a multi-point inspection and advised me of some things that needed attention, but were not pushy, and even washed the vehicle too. While I was there, I ordered an interior part that had been broken for some time, and the guys at that desk were helpful and friendly also.
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