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| - I've been dreading this review.
Listen, my family and I love Ihop. We even have a little sing-song for it, "I-hop, you-hop, we-all-hop for IHOP!" That being said, I've had two, back to back, experiences here that have left me very disappointed. On both occasions it has not been odd hours. Last time was a Friday at 530pm. We stood in the waiting room for 20mins without anyone in sight. No one checked the room and we saw no staff about.
Once we were seated, we had time to decide drinks, make a food decision (my wife is VERY indecisive) then change our minds and talk about the pros and cons of both dishes before anyone came to get a drink order. Both occasions the orders have been wrong and/or missing a ton of things.
We ordered a grilled cheese with fries on sourdough bread... we got half a grilled cheese and an explanation of, "because the bread is bigger we only do half a grilled cheese." (LAME)...
We came in with a big party on the other occasion, 9 dishes were ordered. Not one was written down. Not one came out correctly... one job to do staff... one job.
Look I'm a veteran, I do expect things to run smoothly when I give away my money for services, what little I have, but I am also understanding of mistakes and errors. I try to be easy going, but DUDE... I only take so much. We will drive the extra 15mins to another location.
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