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  • I was recently here twice in a span of three days. Simply, food is fantastic. Service is abysmal. It was a weekday night with a sparse occupancy. The ladies taking our orders had no clue what our orders were. We ordered for starters, Chilly Paneer. They brought the wrong dish to our table twice, and once they brought the wrong dish they had no clue what to do. The server actually went around to all other tables, asking if they'd ordered that dish. This happened many times. My friends were about to finish their main course until when the starter had not yet arrived and there was no sign if my main course dosa I'd ordered over 40 minutes ago. When questioned multiple times. The starter Chilly Paneer finally came to the table for almost dessert. And my main course still not yet arrived. After finally an hour since the initial order I am told that, my dosa actually cannot be prepared. My friend ordered some bread (kulcha) for his dish, by the time the kulcha arrived, his dish was cold and dry. This was a scene around all tables that night many of them angry and frustrated. The whole night left us in a disappointed and unsatisfied. I was tempted to leave the place without paying. Upon calling the manager up and explaining to him what was happening, he was surprisingly candid about the matter. His excuse that the serving ladies were new. He offered no apology or remedy to our complaints. Finally to tip it all off when the bill arrived we were charged for stuff we didn't order. The painful part I will admit is that the food was delicious.
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