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  • Liz & Kevin worked hard to earn the business and provide exceptional customer service. After having terrible experiences at 2 other BofA branches trying to get a signature guarantee, I went to this branch. Liz and Kevin were professional and did everything they could to meet my needs. I'm scheduled to meet with Kevin on Monday to obtain a Medallion signature guarantee which has to go through a centralized area. Even if he's not able to meet my needs due to company policies, I have to hand it to the two of them for doing their best. fyi; the worst branch I visited was at Via Ventura and Hayden.
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