first time we went here there were maybe a few tables filled and we were seated right away. there is no hostess or bar tender from what i gathered. The food was great, we ordered the chicken Katsu Ramen, the ahi salad that was on special, and the mushroom spring rolls. this previous time we went, our server did not seem like he knew how to be a server, waiting at the kitchen for food to come out when he could have been taking not only our drink orders but every other person in there as well. our ramen came out basically room temperature, 2 meals never came out and we waited so long we just cancelled them and left hungry. we went there to grab food and drinks before the goo goo dolls concert at the down town events center and ended up very disappointed with barely one drink ordered and cold food. second impression, ill never be going back.