I've been a regular here for a fairly long time and I have never had a problem until today. I always get fairly long nails and this time was the same. I told the guys doing them that I wanted them long and he cut them too short so I asked him to fix it. He removed the glued on nails and then told me that he didn't think he could do it and that someone else would. So now I'm forced to wait because this man got butt hurt because he had to remove the nails and start over even though I specifically told him I wanted long nails. He kept telling me that short was better so that they don't fall off or what not but it's not what he wants it's what I want.