Disclaimer: I've only gotten regular manicures and pedicures here, though I'll probably be back for a shellac manicure soon.
I really like this nail salon for several reasons:
1. They let your color dry in between coats which makes my manicures last longer than other places that go straight from base coat to color to top coat. I get regular manicures and last time it lasted 1 - 1.5 weeks.
2. They're open until 7pm, which is nice when I want to swing by after work.
3. Related to the above: When I decide at the last minute that I want a mani/pedi, I give them a call and they have been able to fit me in within 30 minutes.
4. The price is right :)
5. I had a mani/pedi where they had 2 people work on me at the same time and they were finished within 40 minutes. Somehow they finish in a timely manner while still leaving plenty of time to dry between coats and let you relax afterwards in the massage chair for a bit, never making you feel rushed. I like still having time to do stuff with the rest of my day haha; other places have taken 1.5 - 2 hours almost.
6. The multiple ladies I've had were all very nice, professional, gave good mani/pedis and spoke to you and each other in English which I appreciated.
If I would change anything it would be to maybe add more polish color choices. I usually notice multiple bottles of the same color on the wall.