I order from Iron Chef about once a week and I had an unfortunate experience and will no longer be ordering from here anymore. I always order the hot night roll, it's my favourite. I went to go pick up my order which came to $60 and I noticed that on my bill it said I ordered the geisha roll instead of the hot night roll. This is the second time that this has happened except last time I had already brought my order home before I noticed and was not in the mood to bring it back.
I told the server that was cashing me out and her response was that that's not what you said on the phone. I would never order the geisha roll since i love the spicy tuna and that is what I always order. No apology. She just said it would be 10 minutes. After 20 minutes, I asked how much longer it would be. She said another 10 minutes. I asked an older looking man that worked there if I could speak to a manager but he informed me that there was absolutely no one that I could speak to on a Saturday at 7pm because the manager wasn't there. I informed the server that had cashed me out that I didn't make the mistake so I don't know why I am having to wait around. I should have priority since I called ahead for my order. I asked her to let the chefs know the situation and she didn't. I asked for a refund and I won't be returning. I have brought in so many customers to this restaurant and I am completely shocked at how I was treated.
I then went to Masamune on Dixie that is really close by and I will be going there for my weekly sushi. If you check out this article, http://www.insauga.com/mississaugas-top-5-japanese-restaurants Iron Chef is ranked last on their list. I found Masamune's sushi to be much fresher.