I love this place, I come here so much. but today was my first bad experience. The line was out the door, the person at the register found it to be important to talk to a customer about school. The chairs outside were gone. The girls yelled out the order instead of looking at the receipt like they were trained to..this group cannot handle pressure of a crowd at all. FINALLY, this facility is normally the cleanest around..NOT TODAY.Tables and floor were just disgusting. Never seen it b4. We have seen the owner/manager take control of this place. But today we dont see him and its like a tornado hit this place. .thank goodness the food was fantastic. Come on guys, lets get it together.