My brother lives in Charlotte and every time I visit him from the West Coast, I make sure to stop by to see what's new. This most recent visit over the Christmas break I was looking for a gift for a friend who lived in San Francisco. The staff was incredibly helpful and kind. They even remembered me from my last visit. Once I had chosen the gift, they said they would provide me with a quote for shipping delivery when their delivery service was open for business. I received a follow up phone call the next morning with the quote for the shipping.
This store is a must see. It has some incredible pieces and once I'm able to get a larger place, I'll definitely return to purchase some more. As a side note, when I checked out, I was given cards for their other store District5. Sadly, I didn't have enough time in my trip to make a visit to their other location.
I recommend Details Home Boutique if you are looking for the following:
Knowledgeable staff
Awesome furniture
A warm friendly environment
Customer service that goes above and beyond