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About: http://data.yelp.com/Review/id/GH7BGeWhre_A027spwgNKQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-12-07 00:00:00 (xsd:dateTime)
itemReviewed	Safelite AutoGlass
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Took my wife's car in for replacement of the passenger side window as it had a spiderweb crack in it. We were unsure as to where that came from. She also had a few chips in the windshield that we wanted repaired and while they were at it we asked for new wiper blades. Check in was a breeze. My wife made the appointment online and I took her car in because she had to work and I had the day off. Everything went off without a hitch, except for the window that we went there for in the first place. Turns out the factory sent a replacement window, however it wasn't finished properly so the top of it was sharp and not "buffed out" for lack of a better term. As this is a liability for injury to either person or the car itself, Safelite was upfront about it and asked if I could bring it in the next day when they got a different window in that was properly finished. No problem, the problem was with the factory sending an imperfect replacement so I can't fault safelite per se. As a customer, I was a little disappointed, however I realize that sort of stuff happens and I wasn't too upset. Without even asking or anything, safelite said they would cover the costs of the windshield wipers, the chip repair, disposal fee, and they also found another chip that they repaired free of cost. I arrived the next day for my appointment and they met me in the parking lot to get working on the window right away, demonstrating their dedication to getting the job done right. Nowadays it is extremely hard to find a shop that does that thorough of a job and doesn't finish the job until it is complete. They were very upfront with everything they were doing and went above and beyond in my opinion. Very happy with the service I received and hopefully we won't have any chips/broken glass in the future, however if we do, we will be taking our vehicles here.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Phil

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