I give them q negative 5 they are horrible my first and last. Time coming here I couldn't believe how bad they did my nails I wanted white tips with pink powder for a more natural look not only did she screw up my nails but on some there were dents because she didn't put enough powder on my pinky she put the nail slanted you could tell it wasn't straight it was all to the side she didn't listen and she put the powder anyway and then I told her again and she got mad and just took it off. It was horrible they have no customer service. They lost me as a customer and I don't even go there don't waste your time !!!