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  • I should have heeded the warnings that other people mentioned in their reviews. But, as the saying goes "You live and learn". I hope that this review serves as a warning to others. 1- I dropped off a Samsung Galaxy Note 4 for a glass replacement. 2- Went to pick it up the next day. 3- Doris is the only one in the shop and she is very busy on a phone call to give me proper attention. No other customers in the shop. Doris needs to take a course in good manners and how to talk to customers. 4- The broken glass was replaced, but the glue was left to seep out onto the frame in several places. 5- The S-Pen (Stylus) was stuck inside the phone and would not come out. 6- Doris called Calvin who started a song and dance about how the frame was not straight and that he did not take the S-Pen out when he was working on the phone. 7- I explained to Calvin that this is a bad job and I was supposed to pick the phone up and leave and not wait for Doris to try and clean the glue and maybe try to get the S-Pen out of the phone. 8- In the end, I got fed up with him making excuses and Doris being rude that I just threw the money on the counter and left with my phone. 9- I got home and opened up the phone and managed to pry the S-Pen out and from the included picture, it is very clear that the S-Pen was glued to the frame (see picture). In the end, I would never go back to this place. Very shoddy work and rude behavior.
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