Sparkletts delivered water to my wife for years before we got married in 2014. She had set up an automatic payment with her debit card. After my wife and I got married we started the process of closing and combining checking and credit card accounts. As such we finally contacted Sparkletts in early 2017 to advise the checking account that was set up as on auto pay for our Sparkletts account had been closed and they were given our joint credit card and my name was added to the account. We fought with Sparkletts for a year; invariably they would continue to attempt to charge a closed account and would contact us to advise our account was delinquent. After several months of this, Sparkletts finally seemed to get the point and began charging only our credit card account. However, this did not last for long as the issue resurfaced in September. Sparkletts does not know the first thing about customer service. These are some of the most arrogant and incompetent people I have ever dealt with. Even up to the point of cancelling the account. They delivered water after the account was closed and it took 4 attempts before they finally picked up the water they delivered. And even then, the driver took all of the five gallon bottles and dumped them in the driveway! The driver said he could not take back full bottles and could not take back the flats of water either. DO NOT USE THIS COMPANY! THEY ARE RIDICULOUS! DO NOT WASTE YOUR TIME OR YOUR MONEY! INCOMPETENT!!!!! I had to rate one star because Yelp does not offer anything lower than one star. Believe me, Sprakletts does not deserve ANY stars!