Initially I was very pleased with Hopper Pest Control. They were very quick to get back to me and would come out to the house to spray ASAP. No contracts which was great, first time customer discount which was excellent. I had them spray inside and outside my home for spiders, roaches, crickets, etc... GREAT.
The problem came when I asked them to spray my backyard for ticks (I have dogs and all of a sudden after 5 years in my home I had a tick infestation! EEK). So I called Hopper and they explained that tick extermination is a little trickier and that they'd need to spray 3 times a week apart.
OK, cool- let's do this, I say! So they come out the first time to spray - was an hour late. -__-
Like a normal person I work and had to take off in the middle of the day for the appointment. and they were completely not cognizant of my time!
However, because I had such a great experience with them previously I let it slide. They spray my yard and leave.
I then call a couple days later to set up part 2 of 3 tick removal appointmetns. The appointment day comes and they are a no-show!!!! Absolutely no call to apologize/reschedule/ nothing. I text them (best way to contact them) and ask them not to show up(just incase they were planning on it! *eye roll*) that day and to please contact me. NOTHING.
Needless to say, I was incredibly disapapointed and am now seeking assistance elsewhere.