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| - I will start by stating that it PAINS me to give 4 stars instead of 5 because our wedding ceremony at the Wynn (Lavender Salon) was indeed executed flawlessly! So fear not, future brides and grooms, this place IS as dope as it appears! HOWEVER, there was a back-office mishap that took place which unfortunately effected my overall rating. I'll address that later, but let me begin with praise for the staff that was involved in the most amazing day of our lives.
THE ACTUAL CEREMONY:
Darlene and Jenna are the coordinators we worked with throughout the planning process. They were both wonderful; both friendly and professional. Responses to any inquires I had were handled in a timely manner and their input on things we were uncertain about was very helpful. Trust that they've got the details covered! Most communication took place via email and over the phone as my husband and I are residents of Houston, Texas (but big fans of Vegas trips). However we did visit the venue before agreeing to anything to ensure it was to our liking...uh, yeah-it's amazing! Elegant, classic, and neutral are all terms that come to mind when describing the style of the venue. Rev. Walter was our officiant and the man did an outstanding job! I think it helped that we shared our wedding website with him beforehand to offer more insight about our relationship and so the ceremony felt very personalized. We opted to maintain a secular tone and also write our own vows...it unfolded beautifully! This was truly the dream wedding I never knew I had always wanted. A bit quirky in that it was technically "A Little Vegas Wedding" but not lame or cheesy AT ALL. Watching the video only solidified what I had already deemed perfection :) The music faded in and out at appropriate times, the timing our coordinators arranged for our entrance was kept consistent, the angles of the cameras were great and nicely edited, and the few additional upgrades we added in decor only added that extra bit of class. (Fresh flowers will always achieve that).
OTHER ELEMENTS OF OUR PACKAGE:
Photography: You don't have much of a choice in vendors because you have to go with Cashman, unless you want to pay a silly $1000 fee to bring in your own photographer. Serviceable but would not have been my first choice. The customer service element was there, but the end result in the quality of the photos was just "ok". I recommend hiring an additional photographer to capture the remainder of your wedding day. Don't pay that fee...or try negotiating it at least.
Resort Stay: One of the most luxurious hotels I've had the pleasure of staying at. Top notch service, you really get what you pay for. I also visited the salon one day for a blowout, expensive but awesome. I'd say treat yourself to a service there if you have the time.
Limo Ride to Courthouse: The vendor used by Wynn for this service was Omni. I was expecting a simple limo.....nope, in true Wynn fashion it was badASS!!! Too bad it was a short ride, lol. But we made the most of it. Our driver was great, he took the scenic route and even offered to take photos of us outside the marriage license place. That was sweet. And Darlene even arranged for him to drop us off at another resort where he had dinner reservations for the night.
TIPS FOR THOSE CONSIDERING THE WYNN:
-Although the outdoor space is lovely, it's not always the best option for a few reasons. The audio does not come in as clear on your video and if it's held at night, it's hard to see. Also, consider the weather for the time of year you are planning your wedding. Guests will not appreciate sweating in their nice clothes.
-Watch other videos on the Cashman website actually held at the Wynn to see what you like and what you want to avoid. (Create your vows if possible, the ceremony feels more authentic this way)
-Visit with your coordinators at the venue the day before to review minor details and ease your nerves about walking down the aisle.
THE NEGATIVE:
I hate to complain about this but I feel I should warn other couples. Days after we checked-out and were already on our honeymoon we attempted to use one of our credit cards and it was declined due to a very large pending amount (thousands of dollars) placed on hold by Wynn. This should have never taken place because our wedding package and hotel stay had been paid in full months in advance. We gave them the benefit of the doubt and called to see if this mistake could be corrected. We originally contacted the bridal salon but determined it was an accounting issue. They admitted that it was an error on their part and would rectify the situation. It took over 10 business days to fall off, but luckily it was a credit card and not a debit card because I would not have had the patience to deal with that. Ruben Vivas, a hotel manager, followed up with us to offer a form of restitution for the huge inconvenience which we viewed as great customer service. All is forgiven.
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