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  • I went to this place because it was the most reasonably priced Hotel in the area and I only needed it for 3 nights. I only need a one bedroom for one person. They agreed to give me an upgraded room for the same price as a one bedroom, so I thought great! When I got to the room it was a two bedroom, and there was a terrible odor in it, and the room was very cold. I turned on the heater, but after an hour it never got warm at all, it just blew cold air. I called the phone number on the card and nobody answered so I called a couple more times double checking that I got the number right. No answer. It is already 2 in the morning so I decided to just tough it out. At 8 in the morning I go to take a shower and there's no hot water either. I called the front desk and they said they were sending a maintenance person who never showed up. At 11 o'clock I went down to the desk to tell them what happened and they said they would change my room. I asked what they plan to do about the prior night's inconvenience. The lady at the desk said that she was the owner and manager and that since I had two rooms for only the price of one that I should feel lucky. I told the lady that I could have 100 rooms but it's still miserable if they're cold and have no hot water either. The owner said that she didn't even turn her heat on in her place overnight and I have nothing to complain about because there were two beds with sheets on them I could have gotten under. I didn't mention to her that it was a little unsettling when there were three police officers on top of a guy in the parking lot or that there was a crowd of people having a party in the back of the complex. I wasn't looking for anything major from her I just thought she might at least apologize and offer a small credit towards the bill. Instead she insulted me and told me that I dialed the wrong phone number to get help and that I was lucky to have a place to sleep. This could very well be the worst hotel experience I've ever had. Do yourself a favor, be safe, be treated with at least a little respect, and pay a couple more dollars to stay somewhere else. I know I will!
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