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| - I recommended this place to my mom based on a couple of work related visits and its proximity to my place. She wanted to stay somewhere with a pool because it's one hundred and hell degrees out, so TMP met the qualifications for a Fourth of July weekend stay.
My mom and I got to the pool around 1 today (7/1/17) and as we are putting our stuff down, the attendant at the snack bar runs out and asks us if we're guests at the hotel. Pretty standard especially for a holiday weekend so I start to dig out the room key and he says he doesn't need to see it, he just has to check, which again reasonable for a place that doesn't charge for cabanas and is pretty accessible from Mill.
My issue? We were the only people he asked, the entire time we were there, about being guests. We were sitting pretty close to the snack bar where he was holding court taking orders of BLTs and bud light and not once did we hear him ask about anyone's guest status. The fact that he physically LEFT his station to ask us really stood out to me because he could've asked as we were passing by to get to seating but he waited until we put our stuff down and then came out to ask. He went out of his way to do this and because we were two of five persons of color (the other three were small children), ill let you draw your own conclusions about what that looks and feels like.
Now maybe you're sitting here saying "well she's taking this personal, he was just doing his job." Congratulations, you are experiencing what we call privilege. If you've never been profiled in a really micro way like this, it's nearly impossible to not write something like this off as a blip in service or maybe not even recognize it as that at all. You can't contextualize this experience unless you've actually experienced it for yourself. This isn't race baiting, it isn't paranoia, its institutional. It's a deliberate act of complete ignorance (and incompetence to be honest, did he know the other guests out there???) that is not only reflective of the offending individual but of the business as well. It made my mom and I feel uncomfortable and we both noticed when he went out of his way to say bye to us when we were leaving, again not something we saw him do with other guests.
If this guy was just "doing his job," he would've asked every single person who came in after us if they were guests. He would've went out of his way to check the guest status of anyone he may have missed. He would've treated every other guest like he had us, but he didn't. I'm not giving him the benefit of the doubt that he possibly had seen every single person at the pool before today and recognized them. A) it's unlikely and b) he does not deserve the benefit of the doubt because he couldn't even extend the same courtesy to us.
Minus the profiling, the property is nice and the pool area was clean with lots of seating and quite a few cabanas to provide much needed shade.
Look we'll probably go back tomorrow because it's by default, a convenient option for swimming on a holiday weekend. I'll be looking for somewhere else for my mom to stay next time.
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