Just had my hair done by Bailey she was knowledgeable, informative and attentive. I didn't have to spend 5 hours at the salon to get what I normally spend forever in the chair to get. I highly recommend her and her shampoo girl to anyone. It's not cheap but you get what you pay for by far here. The shampoo bowl normally kills my neck but these ones are THE MOST comfortable ones I've ever been washed in. They even massage your neck and arms...huh such a relaxing experience