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  • This is a hidden gem of auto repair in Phoenix. I have been there twice in the past year. I selfishly want to keep this place to myself! However, I decided to post here because other "auto repair" shops could learn from Dick's Automotive. I have an old car and a new one. My Oldsmobile was making a bad noise, took it somewhere else first and the estimate was outrageous and some repairs unnecessary. Mr Dick Meierhenry, the owner, answered all my questions with a frankness and honesty. It blew my mind when he told me I didn't need all the things the previous estimate had stated. I won! He fixed the problem, explained the process and showed me the worn part. The previous estimate said I needed more parts but I didn't. After that I went to have my smog test. Failed! No problem. I called Dick and he assured me he could fix it. He called me first to get my approval. When I went to pick up the car, he had already taken it to the smog inspection station and it had passed! Out of this world. customer service! I suggest you find Dick's Automotive for your next car issue and fall in love with him and his mechanic. You won't be disappointed. In fact, you'll be delighted and overjoyed. No more stressful visits to a car repair shop. This is a relationship you want to last forever!
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