My partner and I went to Obika in Florence and were blown away. When we discovered there was an Obika in our home city of Toronto, we were both excited to go.
The food was very good - comparable to the one in Italy. The service, however, was atrocious. The woman who waited on us to start was lovely, albeit not very experienced. Apparently, though, her shift ended after taking our order and she told us she was handing us off to another waiter - who was the pushiest waiter we've had in Toronto by a large margin. He kept forgetting where we were in the meal. He walked up to the table talking loudly - repeatedly interrupting our conversations. He told us he would choose our wine for us - without asking - and then when we said we'd choose our own, tried to upsell our choice to a wine $25-30 over the $86 bottle we were already getting. He was astonishingly bad.
Although the food itself was good, we will never go back. There are so many beautiful places to eat in Toronto, why would we.....?