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  • I decided to check out Vegetarian Haven this evening because I was looking for something with a gluten free menu in my new neighborhood and I prefer to eat vegetarian whenever possible as well. The menu has a variety of gluten free dishes (especially on the appetizer menu) but not as many mains. I'm celiac, and the menu seemed to be labelled appropriately. When I came in, it took a few minutes to be seated despite staff standing and talking. It took nearly 15 minutes after looking at the menu to order, and after I finished my meal it took another 10 before the waitress came by and I could ask for the check. Again, much longer of a wait for her to bring me change as well. If I wasn't acutely aware that most servers make most of their wage through their tips I probably would have left a lot less. It wasn't so busy that one couldn't keep up with their tables. The food was good -- spiced appropriately, plated nicely, and had a good balance of flavours. I had the deep fried oyster mushrooms and a glass noodle salad and they were both excellent. The tea I ordered was a little weird though, having been looseleaf and left loose in the cup. Is it a western preference to have the leaves strained before drinking your tea? One thing that was super annoying was that the plates they brought sat on a glass countertop, so every time you tried to cut something with your knife the plate would slide and make a clacking noise on the glass tabletop. I realize this keeps things neat and tidy, but it sounds awful and makes it awkward to enjoy a meal. All-in-all I will probably return once again to Vegetarian Haven. I'm certainly going to wait a while though in the hopes that they improve their customer service. They're not alone though -- I've noticed that vegetarian and vegan restaurants are notoriously bad at customer service.
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