These guys suck.
Car was overheating. We told them what we thought was wrong with the car. They fixed something else instead and gave it back. Car overheated again within two miles of their shop. Way to check your work, jerks.
When contacted, they said the original work was subject to warranty but if we wanted the real problem fixed we'd have to pony up another $400 to take it apart again. When confronted with the fact that we TOLD them what we thought the problem was and they ignored it, they didn't care.
We just got the problem fixed at another shop nearby for about 60% of what Atwood charged to NOT fix it.
Seriously, this is a no-brainer. Let this shady business die on the vine.
edit: three years later, the owner responded to this review without addressing the specific concerns. no apology for the bad service, or for taking money for not fixing the car. if your business satisfies a majority of customers and continues to get you referrals, great, but you might want to reconsider how you treat the people whose cars you fail to fix.