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  • Description of the job: Keystone installed carbon fiber / epoxy foundation wall reinforcement straps on the walls of two adjacent properties. For one property they also demolished a poor condition finished wall. Prior to this work, two evaluation technicians visited the properties to provide observation and planning info. Throughout the process Keystone was available and helpful when responding to questions and changes in my intent and availability dates for the installation. Summary of their work: It went very well. A multi person team arrived promptly on the day of the installation. The guys were friendly, clean, and professional. The amount of time taken for the work and their cleanup/ footprint was very impressive. The foreman was responsive to calls before installation day and questions on the day of. Overall I was very pleased with all of the team members that I interacted with. They were very available over the phone and in person on occasion. I would suggest a few things upfront, 1. if you are looking for a structural engineering evaluation of the home, I'd suggest going that route before contacting Keystone. 2. I wouldn't skew their first impression by setting the context of work you think needs done.. let them come, make observation and then determine a path for the work. I'd recommend this company to friends and family.
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