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  • Wow, I really wish I had checked Yelp before visiting this location. Then I could understand why there's only 2 stars. This is honestly my first time ever eating at a Panera Bread. This location used to be a Paradise Bakery and then recently changed this year I believe. So I thought I'd give it a try today. I visited about 4:15p and it wasn't busy at all. A few people sitting and eating and a family not sure what they wanted to order. I went up to the cashier and inquired about what was on a particular sandwich and she seemed bothered that I asked her and didn't even know what was on it until she looked it up. She didn't seem like she wanted to be there, and it was a rather poor customer service experience. I don't really care that much about customer service as long as they're not being rude to me. So I ordered a half sandwich of Turkey-Apple-Cheddar and a cup of soup. I don't try to make my order complicated or ask for anything special about it. I ordered it exactly as it comes. I was the ONLY person on the order preparation screen and my order came up rather quickly, which I thought was nice. I grabbed my order and and took it home. However, once I finally opened the bag and looked inside, I saw a rather pathetic looking half sandwich. Which honestly I think was over priced. I think it was almost $7 just for a half sandwich. Anyway, that didn't bother me too much as long as the food was good. Well, it was mediocre tasting when I started eating it, but then I noticed something just wasn't right about it. No turkey! How do you forgot the most crucial and expensive part of the sandwich?! I could maybe understand if I had tried to customize my sandwich in some way OR if maybe they were busy making other orders and mixed mine up. This was not the case though. This was a very poor experience with Panera Bread for me. Some of you out there may like Panera Bread, I personally prefer Wildflower, but do not visit this location if you do. This will be my first AND last time at a Panera Bread. I blame myself for not checking the Yelp reviews prior to visiting this location. I won't make that mistake again.
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