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| - Descriptive phrase: hip, cool sports pub with poor service.
Yard House is a chain, and this one in the Linq is just as cool and clean as any other. When a big group of us came to watch the Final Four basketball games it was obvious we were gonna be there for a while and drop a chunk of change. We did, considering each half yard of beer is at least $14 and my own Chicken Nachos was $11.45 (good, by the way).
But the overwhelming impression I left with was how horrendous the service was. It wasn't even that busy at first, and it took 20 minutes in between visits from our server. And each time she came she'd only take 1 or 2 people's orders (of the 10ish of us), then leave again.
The place has many TVs with games on, yet they refuse to turn the game sounds on, even though that night especially most of their patrons were there to watch the Final Four. Annoying.
When the bill finally came they would not split it. I understand some places refuse to do that, which I think is stupid, but whatever. However, when we went through the bill there were a ton of things that we didn't order. We brought that to their attention, and they changed it...to more wrong things. It took us legitimately 30 minutes to figure out what they did wrong and explain it them before they could change it correctly. They said they'd comp us a beer for the trouble, but those never came.
The only reason this isn't a 1 star is because the food, beer, and atmosphere is still good. And the crowd, even the opposing fans, were all friendly and jovial. But I wouldn't come back solely because of the service.
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