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  • Sadly, service does not seem to be of major importance to fiorentina. I can stand slow service, I get good food often takes time and I appreciate this; but I can't stand slow, and snippy service from people who should be doing something else then waiting tables. We came here on Sunday just after noon. Half their menu items have run out, we light heartedly comment that it must have been a busy morning for them. Her response "it's always busy." Okay whatever. Staff here don't greet people as they walk through the door. If you've waiting on a table they won't bother saying hi to you until a table becomes open. They barely show any interest in making the experience pleasant. Yes they're great at refilling my water but what about asking how we are? Small chat? A smile even? Maybe a thank you for our patronage when we leave? Nope. Nothing. Nada. I can tell they're totally over whelmed. They need maybe 1 or 3 more persons, a dedicated person overseeing drinks, another just doing cash or bringing food out. Their overworked grumpy faces say it all. They don't enjoy their job. As for food well read my old review. The food is great! Hope they improve the service.
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