Don't go to this location. My husband and I have given them many chances and they never get it quite right. The bagels are either not toasted enough and cold, TOO toasted to the point of being burnt, and/or not correct because they don't listen to what you want. I don't know if it's from laziness, not caring, or lack of training and communication but whatever it may be- the Blue Diamond location has lost us as customers. The South Rainbow location is far superior and we will be going to that one from now on.