I have mixed reviews about this place. It's not an overly welcoming salon. I think the location is to their detriment because they don't get a lot of traffic\business since it's kind of hidden. Their horrible Yelp reviews don't help either... The first time I went there, the woman who appeared to be the manager was at the front desk and pretty much ignored me when I walked it. When I was finally acknowledged, the girl I was assigned to was friendly enough. What was important to me was that she cut my hair the way I wanted, which she did and has done every time I've gone back. If she stopped working there, I'd probably stop going.
So 5 stars for Stephanie, but only 2 for the salon. Should be a 3.5, but I'll round up to 4 to help my girl Stephanie get some business. Go see her :)