| rev:text
| - I am writing to inform you of my interaction with Mr. Tire, Store number #893 located at 4900 William Flynn Hwy, Allison Park, PA 15101.
I would absolutely not recommend that you do business with this location; I am now joining the many-many angry customers that I have read about on social media that warned me not to do business here.
I took my car in for tires (in anticipation of an upcoming inspection) on Saturday of this week. The gentleman I worked with on the tires was very pleasant and I asked about getting my car inspected that was due in March. He stated that I could have my car inspected that day because it was no more than 15 months from the current stickers.... Great! I could have all the work done in a one stop shop.
My car was inspected and passed, when I returned to pick it up, I was informed I was charged $150 for an alignment and roadside hazard. I had not requested these services and assumed that this was an error. The gentleman (who was awesome (drives a Tahoe) was apologetic and removed those services.
When I got home I realized a January sticker had been placed on my vehicle. I called the shop on Monday and spoke to Scott and he stated that I should have gotten a March sticker. He said that I would need to return when the technician who inspected my sticker was available which was Tuesday 7:30-4. As a single mom with a full-time job, this was not an easy feat - I had to rearrange my work schedule to allow for the late arrival. I sat in the parking lot until 7:50 on Tuesday and no one arrived to open the shop.
I called corporate and was promised a call back from Dan the District Manager. That call never came. Hoping it was a weather issue; I called the Allison Park Location again and was told to bring my car in this morning.
I came in this morning (another hour personal time at work) and Scott and the Inspection Tech were in the lobby. Scott informed his employee that he was to put a March Sticker on my car, at which point the Tech refused stating that inspection law requires the registration and the sticker match. Scott and I tried to explain to the tech that the rules state 15 months from the time of the last sticker. The tech (very condescendingly) stated he has been doing this for 45 years and he knows he is right. I became escalated and left, as this issue cannot cost any more.
Please be advised under the PA Guidelines for State Inspections Sub Chapter C "Procedure", Section 175.41:
(1) An annually inspected vehicle will receive an inspection for 1 year from the expiration of the safety inspection sticker which is about to expire, except motorcycles, which receive an expiration in accordance with charts provided by the Department. A sticker may not be issued for more than 15 months from the month of inspection. If a vehicle, other than a motorcycle, does not display a currently valid certificate of inspection, the vehicle shall receive an inspection valid for 1 year from the month of inspection.
|