Went there with the family for a birthday celebration. The reservation was for 6:30, we arrived early and were happy to wait at the bar until our table was ready. We were seated promptly at 6:30. Our wait staff did not appear to take any drink orders until 7:00. We were seated right next to an extremely loud group of people who had been there since 2:00. When we finally met the wait person, who was very friendly and working hard, she assured us that the party would be leaving shortly. At 7:15 we finally asked to be moved to another table as we couldn't hear each other over the noise of the party. The staff were very good about accommodating us and did move us to the front where we could have a nice conversation together. It was close to 7:30 by this time and we were hungry.
The food when it arrived was excellent. The service was very slow but perhaps this was due to the high maintenance of the unruly party at the back.
All in all, the food was excellent but the service was lacking considering the very high prices that we paid. We paid over $500.00 for dinner and drinks for the six of us. At those prices you would expect very prompt service and professionalism when handling a large unruly party. At the very least we should have been offered some sort of compensation for our experience.
We will not be back. A shame really, as the food was excellent and the staff meant well but were not equipped to deal with a situation that should have been covered in basic hospitality training.