The Duchess of Kohl's has not written a review!?! Well, I am up for the challenge. I frequent Kohls because it is a family store. They have clothing for everyone. My dilemma is shopping here with my children because they milk me every time. A good while ago, the store was ransacked every time I visited but in the past year, they have cleaned up their act, literally. I appreciate that when I go into a dressing room, there are no clothes strewn all over the floor. They now have hanging racks inside the dressing rooms or right outside of the door. My compliments to the associates who are tasked with this cumbersome task, since we know that some people are slobs. Other improvements include having an appropriate number of registers open, and opening more when necessary. The Customer Service area may have a line after a big sale, but service is fast and efficient, even without a receipt.