My wife had a dress that we had dry cleaned in december. We recently had an event early march that she wanted to wear dress. She has only warn the dress one time, the cleaners shrunk the lining inside the dress making it unwearable. The owner referred to his policy in fine print that they would not be held responsible for any damages and came off that i was lying. Be warned, their is a reason he has a low yelp rating. I wish i had checked yelp earlier. Very poor customer service.