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  • This review is of AAA in general, not a specific agent. Our car was hit in a local parking lot by a driver insured but AAA. He backed out of a parking space into the side of our car. The guy won't call AAA back so AAA will not process the claim. This guy and AAA are dragging their feet because after 30 days AAA can deny the claim and force us to use our insurance and pay a $400 deductible. AAA is a disreputable outfit charging high rates and gives poor service on claims. We are in our late sixties living on Social Security and are being taken advantage of by a rich insurance company. They don't care about old people or young ones for that matter. I had their insurance for years and when I moved to Nevada they wanted to triple my npremium! Nice. So, if you are thinking of getting AAA insurance, think twice and get other bids. The claim was settled after 5 weeks of giving proof the other driver was at fault and turning AAA into the State. I feel that they would not have accepted liability if the State had not inquired about the claim. This could be a real racket, waiting until the deadline hoping people will give up.
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