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| - So we thought we would support a local establishment and indulge in a little stay-cation at The Clarendon. A dog friendly establishment, well, not really. Dogs are tolerated in the room, and hallways but be prepared, this hotel has no extras or pet accommodations.
Notice the pictures are only of the pool, it's the best thing going for this hotel and it's marginal at best. If your standards are low enough to clear wet towels and empty plastic cups from other guests, then this is the party place for you.
The courtesy PC in the lobby was utilized by some guy surfing match . com for hours straight on Saturday AND Sunday. No one from the staff found that creepy enough to make it stop, which kind of made me question the cleanliness of the rooms.
Roof top for fireworks was the motive to stay here, unfortunately the desk attendant didn't communicate the restrictions to the property when we booked our room.
The roof top bartender hasn't changed his approach since the last review about his demeanor with guests. A couple had a bottle of wine with them and he treated them as if they were bringing a gun or something. It was uncomfortable to watch and we soon learned it was equally embarrassing to be on the receiving end when he noticed... our wristbands.
We received wrist bands at check in from the front desk attendant, informing us we had pool and roof access. We were sitting roof top among the bartenders family/friends, a family with kids, and a few other hotel guests, and the couple with the wine bottle, when we were told we weren't allowed on the roof and our wristbands were only for the pool. The front desk attendant informed us the roof had a limited occupancy and they weren't able to accommodate us. We watched fireworks on our TV in our room- nice eh?
Gallo Blanco staff and the kind turn down attendant excluded, the hotel staff here was rude and unfriendly. I am baffled by the avoidance of eye contact and cool reserve both front desk attendants displayed. Was it a I'm too cool to be working here? Possibly you're not cool enough to be here? Maybe it was, I'm just miserable being here attitude. Whatever their case may be, it wasn't welcoming.
I prefer posting positive reviews about businesses, but this hotel failed us on so many levels, it is my hope this review will have a positive impact on The Clarendon.
We did receive a complimentary pass to enjoy the rooftop another night, but there won't be a next time for us at The Clarendon.
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