I typically don't do Yelp reviews, but I feel I must this time. I scheduled a very last minute appointment with Holly due to an acute issue. I have had MANY massages over the years but nothing like this--not soothing and not therapeutic. I am not someone who expects a massage to be pain free but I found her techniques to be all over the place, no flow whatsoever. I had to make the same request multiple times which I found disruptive. Ended up getting another massage a few days later with another masseuse with MUCH better results. Emailed and asked for a partial refund with no response whatsoever. A very, very dissatisfying experience overall.