Seriously the BEST WAX I've EVER had hands down! I haven't had a Brazilian in well almost 8 years, so I was nervous going in at first. Let me say Lori was so sweet and professional. Right off the bat she was warm & welcoming and set my nerves at ease. Also I've struggled for years with embarrassing razor burn and bumps so I was self-conscious, but Lori right away gave me some VERY helpful advice on how to handle it. All in all I'm giving this salon 5 stars for cleanliness, professionalism, customer service & beautiful results. I've already scheduled my next two Apts and i can't wait!!!!