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| - Let's face it, the real reason someone would purchase a vehicle from this dealership is because they are facing some credit issues and quite possibly no one in their right mind would be willing to finance them for an auto loan.
I am not a customer of this dealership; however, I did go with someone that was facing the horrific choice of public transportation or swallowing her pride and finally acknowledging she did not make the best finical decisions which led her to considering a vehicle from here. I basically was moral support in this "event."
This person is a relative and needed a vehicle so we spent a few days driving all over to some of "buy here, pay here" lots. Every single lot that we stopped at had exactly what you would expect them to have, low end, high milage, jalopy which all seem to feature beautiful yet strategically placed cigarette burns, sticky interiors, dents, dings, faded paint, basically anything that you would imagine that was salvaged from the desert after someone just could not handle driving the P.O.S. and of course all cost almost $10,000 and all had warranties lasting 30 seconds or 30 feet, which ever came first! The all wanted about 90% down and would allow you to pay the remaining 10% in cash only within 90 days. I advised this person against places like that and suggested a place that I have remembered hearing commercials about, ever since I was a child and that place was JD Byrider. Now I am lucky to not have issue with my credit and actually was able to walk into BMW of Henderson and purchase a 2015 BMW, which reminds me I should review them as well, excellent experience there as well, but I digress.
Now the person I was with contacted a gentleman by the name of Jerry and asked him if coming in at 7:30pm was ok since they are only opened until 9pm, he informed her that would be fine. The only bad thing is she did not get out of work until like 8ish and my navigation informed us we would arrive around 8:54, again Jerry informed her that this would be fine. We arrived around 8:56pm, only 2 minutes late but Jerry was more than happy to go over the entire program, I really was not paying attention because I am right now addicted to that Candy Crush Soda game and have been trying so desperately to beat level 30 and really was only focused on that. But in a nutshell how I understood the program to work is you are not purchasing a vehicle to have for the rest of your life, you are actually purchasing a vehicle to help rebuild your credit so that you can in fact later purchase that "dream car" you have always wanted but cannot because you screwed up your credit and now people may not want to help you again because you probably screwed up theirs when they cosigned for you.
Lou the owner actually came out and was an active role in the entire process. Since this person is a family member of mine and I do not feel actually listened to what I had said in the past about making sure she has good credit, Lou did have a great talk with her and I truly felt he cared. She actually seemed to get what he was saying about trying to get her credit in order. While waiting for the paperwork to be process Lou was actually able to explain the history of his actual dealership to us, I am a huge history buff so anything involving what brings someone to where they are today is in fact history and i am interested. He went over the process of how a vehicle gets to his lot and one of the things I like about this for people that have little, no, or damaged credit is they have have maintenance right on site that only fix their vehicles! Lou did explain he wants to make sure that the vehicles he sold continue to run so his customers actually can get to and from work to not only pay for the vehicle, but to rebuild their credit. He even gave this pretty amazing analogy about his customers being like family.
The entire process like any car buying experience is tedious because there are many legalities that go along with it, but the fact that they were willing to work way past closing time to ensure this person had a vehicle by far exceeded my expectations and once I was assured she would have a vehicle, i was able to leave knowing that although this was going to be a very EXPENSIVE lesson for her to learn, she was given a 2nd chance, wait I take that back this would "technically" be like a 4th or 5th chance after as many times as people have helped, but she did this on her own with the help of Lou, Jerry, and JD Byrider.
It is funny to me the people that post such negative reviews, I honestly feel their reviews are reflected by the fact that they are the reason they were here to begin with, that their bad choices in life led them to a place where they had to make higher payments on vehicles that were not "brand new."
But of all the places that we went to JD Byrider had not only the best and nicest looking vehicles, they also sounded the best while test driving.
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